Terms & Conditions

Last updated: April 21, 2026

1. Acceptance of Terms

By accessing or using the Ordare platform ("Service"), you ("Merchant" or "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms apply to all merchants, business owners, and administrators who register for and use the Ordare platform to manage their mobile ordering operations.

2. Description of Service

Ordare provides a mobile ordering platform that enables merchants to accept orders from consumers through our mobile application. The Service includes:

  • Integration with Square Point of Sale systems for catalog management and payment processing
  • A merchant dashboard for managing menus, locations, and orders
  • Listing of your business in the Ordare consumer mobile application
  • Order management and real-time status updates
  • Analytics and reporting tools

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must be at least 18 years old and have the legal authority to bind the business entity you represent. You agree to promptly update your account information if it changes.

4. Square Integration

The Service requires an active Square account. By connecting your Square account to Ordare, you authorize us to:

  • Access and synchronize your catalog data (items, variations, modifiers)
  • Process payments on your behalf through Square
  • Create and manage orders in your Square account
  • Access location and business information

You remain subject to Square's terms of service and are responsible for maintaining your Square account in good standing.

5. Pricing and Billing

The Service is billed on a per-order basis. The current rate is $0.50 per order processed through the Ordare platform. This fee is in addition to any fees charged by Square for payment processing.

  • Invoicing: You will be invoiced monthly for all orders processed during the billing period.
  • Payment: Invoices are payable within 30 days of issuance. Payment is processed through Stripe.
  • Rate Changes: We reserve the right to modify pricing with 30 days' written notice. Custom volume pricing arrangements, if any, will be documented separately.
  • Taxes: Stated fees do not include applicable taxes, which are your responsibility.

6. Merchant Responsibilities

As a merchant using the Service, you agree to:

  • Provide accurate menu information, including pricing, descriptions, and availability
  • Fulfill orders placed through the platform in a timely manner
  • Maintain appropriate business licenses and permits
  • Comply with all applicable food safety regulations and laws
  • Respond to customer inquiries and complaints related to your products
  • Keep your operating hours and ordering availability up to date

7. Intellectual Property

The Service, including its software, design, and documentation, is the intellectual property of Ordare. You are granted a limited, non-exclusive, non-transferable license to use the Service during the term of your account.

You retain ownership of your business content, including menu items, images, and descriptions that you upload to the platform.

8. Data and Privacy

We collect and process data as described in our Privacy Policy. By using the Service, you consent to such processing and represent that all data provided by you is accurate.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.

10. Limitation of Liability

To the maximum extent permitted by law, Ordare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from these Terms shall not exceed the total fees paid by you to Ordare during the twelve (12) months preceding the claim.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the merchant dashboard will be deactivated
  • Your business listing will be removed from the consumer app
  • Outstanding invoices remain due and payable
  • We will retain your data for a reasonable period as required by law

We reserve the right to suspend or terminate your account immediately if you violate these Terms.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ordare and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable law.

13. Modifications to Terms

We may modify these Terms at any time by posting the revised version on our website. Material changes will be communicated via email. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be resolved through binding arbitration.

15. Contact

For questions about these Terms, please reach out through our contact page.