Delete Your Account

Ordare is operated by Ordare LLC. You can permanently delete your Ordare account and the data associated with it at any time using either of the methods below.

Option 1: Delete from inside the Ordare app

1. Open the Ordare app and sign in.
2. Tap the Profile tab.
3. Tap Delete Account.
4. Re-enter your password to confirm. Your account and associated data will be deleted immediately.

Option 2: Request deletion by email

If you no longer have access to the app, email ordare@ordare.app from the email address tied to your Ordare account with the subject "Account deletion request." We will verify ownership of the account and complete the deletion within 30 days.

What gets deleted

The following data is permanently deleted when you delete your account:

• Your profile (name, email address, phone number)
• Your saved payment methods – the tokenized references stored by Ordare. Ordare never stores full card numbers; those are held by Square under its own retention policies.
• Your favorite menu items
• Your saved order templates
• Your loyalty enrollments and reward balances
• Your push notification tokens and registered devices
• Your authentication sessions

What is retained, and for how long

A limited set of records is retained after account deletion:

• Completed transaction records (order totals, dates, location, payment processor reference) are retained as required by applicable financial, tax, and anti-fraud regulations. Personally identifying details are dissociated from these records upon deletion.
• Payment records held by Square are retained per Square's own retention policies, described in the Square privacy policy.
• Operational server logs that may reference your account are retained for up to 90 days and then automatically purged.

Questions

For any questions about deletion or your data, contact us at ordare@ordare.app, or see our Privacy Policy.